Legal

Privacy Policy of www.lost.travel

This Application collects some Personal Data from its Users.This document can be printed for reference by using the print command in the settings of any browser.

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Owner and Data Controller

Nelson Travel Ltd

Kingston Lisle Farm

Fawler Road

Wantage

Oxfordshire

OX12 9QH

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Owner contact email: ben@nelson.travel

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Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers; city; ZIP/Postal code; state; province; country; county; latitude (of city); longitude (of city); metro area; geography/region; Usage Data; IP address; device information; app information; device logs; operating systems; browser information; language; launches; number of sessions; session duration; scroll-to-page interactions; mouse movements; scroll position; keypress events; motion sensor events; touch events; video views; clicks; browsing history; search history; session statistics; page views; interaction events; page events; custom events; Application opens; company name; number of Users; first name; last name; gender; date of birth; phone number; profession; physical address; fax number; email address; field of activity; number of employees; profile picture; social media accounts; Data communicated while using the service; user content; contents of the email or message; last date an email was sent; date of the message; time the message was sent; time the message was received; sender of the message; message importance; email opens; prefix ; User ID; username; financial information; billing address; credit card number.

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Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

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Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

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Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

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Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

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Mode and place of processing the Data

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Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. 

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The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

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Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.  

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Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

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Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

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The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Traffic optimisation and distribution, Spam and bots protection, Registration and authentication provided directly by this Application, Analytics, Tag Management, Platform services and hosting, Contacting the User, Advertising and Managing contacts and sending messages.

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For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

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Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

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Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.

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This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

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Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

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Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

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GoDaddy Digital Marketing Suite (GoDaddy.com, LLC)

GoDaddy Digital Marketing Suite is a digital marketing service provided by GoDaddy.com, LLC.

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Personal Data processed: clicks; contents of the email or message; Data communicated while using the service; email address; first name; interaction events; last name; page views; profile picture; social media accounts; user content.

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Place of processing: United States – Privacy Policy.

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Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

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Google Analytics 4

Google Analytics 4 is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. 

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Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

Personal Data processed: number of Users; session statistics; Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

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